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  Public Ticket #1793511
installation failed
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  • alamin started the conversation

    I followed your documentation this step

    2: How to install Deeds WP theme?

    • Go to "Appearance => Themes" on the side menu of WP Dashboard
    • Click on "Add New" => "Upload" => "Choose File" and select the file from your PC.
    • Click on "Install Now" and the chosen theme will be installed.
      But failed , lt shows me the link you followed has expired . 

      i also tried manually , but nothing is working ! 
      how can i solve this ?
      thank you 

    Attached files:  46353037_575480039578312_6854321810717016064_n.png

  •  356
    Support replied

    Hello Alamin,

    Thanks for contacting us.

    Please make sure to set the PHP settings as following:

    post_max_size = 300M

    upload_max_filesize = 300M

    memory_limit = 512M

    max_execution_time = 360

    max_input_time = 360

    After all these values, make sure to install theme by then, you'll surely get this issue fixed.

    If you need any other assistance, please let us know.

    Have a nice day.

    -- Webinane Support


       
  • alamin replied

    would you tell me how to to set the PHP settings ? 

    i created a php.ini file & puted those instruction saved it   , but still its not fixing . 
    do i have to do anything else ?
    i am using https://www.crazydomains.com.au/ 
    thank you

  •  356
    Support replied

    Dear Alamin,

    If you have created the php.ini file and made changes in it as we suggested, then place this file into WordPress directory.

    Please feel free to ask anything, if you face any problem.

    Thanks.

    -- Webinane Support