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  Public Ticket #1688832
error when installing theme, received 'ajax error' on some of the features
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  • badriz started the conversation

    error when installing theme, received 'ajax error' on some of the features. Not sure if I got the full functionality of the theme at the moment. Please advise. Do I need to re-install the theme again on Wordpress?

  • badriz replied

    Not sure if this going to be any help, but I attached here is the fixed PHP setting on my host server

    Attached files:  PHP settings.PNG

  •  350
    Support replied

    Hello Badriz,

    Thanks for contacting us.

    First you might try installing and activating twentyseventeen theme, if it works fine, please let us know.

    Secondly, you must match the following php settings with yours:

    post_max_size = 120M

    upload_max_filesize = 120M

    memory_limit = 500M

    max_execution_time = 300

    max_input_time = 300

    -- Webinane Support