Public Ticket #1730021
Content in arabic language after installation and deinstallation


  • andrea-info started the conversation

    Dear support-team,

    I bought your theme yesterday and installed it right away. After the installation, I suddenly had all the content and buttons in Arabic. After changing the language to English, the content and buttons were still displayed in Arabic.

    I also tried to uninstall the theme. Unfortunately, I still have Arabic content on my page (see page http://test-wp.andrea-schloesser.de/) and in the backend many icons from your theme without a description (see attached screenshot).

    How can I uninstall the theme correctly and install it again without Arabic content?

    Best regards

    Attached files:  Screenshot1.PNG

  •  394
    Support replied

    Hello Dear,
    Kindly reset your database and reinstall WordPress and after that try to install theme.
    I hope you will be able to install it successfully. But still you face same problem then share your wp-admin and cpanel details and we will install it for you.

    Thank You

    -- Webinane Support